Eagle Pharmaceutical has innovative techniques for motivating its salesforce, such as featuring them in the company newsletter and providing gifts, stock, and even trips for the top 20 salespeople each year. It employs a video conference hook-up between the honored salesperson and four regional sales managers to capture some of the successful tactics and strategies used ttho succeed. Managers summarize these ideas and pass them along to the salespeople they manage

According to the textbook chapter, “the emotional connection of distinguishing differences and conflict”, which of the following groups of terms describes best the skills/resources that managers need when managing differences in their organization? energy, commitment, tolerance, and appreciation energy, adequate funding, tolerance, and appreciation funding, tolerance, a strong hr department, and tolerance energy, a strong hr department, patience, and strong leadership skills