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Business, 18.05.2021 18:40 ernestsbaby6181

Marsha was very disappointed when she checked in at 3 pm to find that the room had not yet been cleaned. The hotel has asked its staff to clean rooms between 8am and 5 pm, and the staff had not gotten to her room yet. This means that the goals set by the hotel for cleaning did not meet customer expectations and that they need to be changed. What kind of a gap has occurred here

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