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Business, 28.04.2021 19:20 JamminJare

Robin Alper, a manager of the credit collections department for ACME Building Supplies, is extremely unhappy with a new system that was installed three months ago. Her complaint is that the data flow from the billing and AR departments are not occurring in the manner originally requested. Further, the updates to the database files are not occurring as frequently as she had envisioned. Thus, the hope that the new system would provide more current and timely information has not materialized. She claims that the systems analysts spent three days interviewing her and other workers. During that time, she and the other workers thought they had clearly conveyed their needs. She feels as if their needs were ignored and their time was wasted. Required What went wrong during the systems design process

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Robin Alper, a manager of the credit collections department for ACME Building Supplies, is extremely...
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