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The customer service desk at Joe's Discount Electronics store receives 15 customers per hour on average. On average, each customer requires 3 minutes for service. The customer service desk is staffed with two persons. What is the average number of customers in the customer service area, if modeled as an M/M/2 queuing system?
a. 0.0082
b. 0.0582
c. 0.8727
d. 0.1227
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Answers: 2
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