Business, 23.04.2021 01:20 lorrainelopez

All of the following are organization-directed benefits associated with offering unconditional guarantees except: a. the guarantee provides a means to avoid bankruptcy. b. the guarantee forces the firm to focus on the customer's definition of good service. c. offering the guarantee forces the firm to examine its entire service delivery system for failure points. d. the guarantee can be a source of pride and provide a motive for team building within the firm. e. the guarantee states a clear performance goal that is communicated to employees.

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