Assignment: methods
in a word document, type the heading “step 1: methods.”
below it type a list of your methods and summarize what you
want to accomplish with each. for example, if your method
is to interview each department as a group, what kind of
information related to the problems should you be able to
uncover through that method?
step 2: gathering information
set aside your prewriting for a few days until you can
revisit it with fresh eyes. reread the scenario information
and add ideas to your prewriting as you review it.
suppose you decide to create two questionnaires, one for all
the employees at roanoke and one for all the clients roanoke
has serviced in the last 12 months. your purpose is to deter-
mine when the problems began, how they’re defined by those
involved, what caused them, and how the employees think
they could be solved. write several possible questions and
jot down any facts you hope to establish with each question.
assignment a: employee and client surveys
continue with the word document begun for step 1. type
the heading “step 2a: surveys.” below it type “employees”
and list in correct sentence form the top three employee
questions from your brainstorming. choose words and phrases
appropriate for the intended purpose and audience. under each
question, write one or two sentences describing the information
you hope to establish through the use of that question.
type “clients” and list the top three client questions from your
brainstorming. under each one, write one or two sentences
describing the information you hope to establish through the
use of that question. use language appropriate for the
intended purpose and audience.
assignment b: letter to ceo of roanoke branch
continue from step 2a in the same word document, but
begin a new page. write a full-block style, neutral letter to the
ceo of the roanoke branch in which you explain the reason
you’re coming and the preparations he or she must complete
before your visit. use the abc approach to developing
each paragraph. use correct sentence structure and word
choice appropriate for the intended purpose and audience.