China has approximately 1.2 billion residents. marketers want to know which international brands these residents have heard of. a large study showed that 62% of all chinese adults have heard of coca-cola. you want to simulate choosing 10 chinese at random and asking each if he/she has heard of coca-cola. one correct way to assign random digits to simulate the answer is

You work as the sales manager for a company that sells office supplies to businesses of all sizes. because the profit margins are razor-thin, you need to ensure that you are getting the very best prices on paper, pencils, pens, post-it notes, and other office supplies from the manufacturers. when reviewing the quarterly profit statement, you realize that your costs are higher than they should be, and you trace the higher costs back to an employee who has been lax about getting competitive bids to ensure the lowest prices. when you conduct your research to determine the reason for the higher costs, and take action to bring those costs back down, in which of the key management processes are you taking part?