191 QUESTION 1: INFLUENCES OF BUSINESS ENVIRONMENTS
1.1.
Read the scenario below and answer the questions that follow.
BETTA BAKERY (BB)
Betta Bakery produces fresh biscuits. The employees lack good customer service skills.
BB lost most of their customers to Quality Bakery. BB had to replace some of its stolen
equipment due to the high crime rate in the area.
Use the table below as a GUIDE to answer QUESTIONS 1.1.1 to 1.1.3:
1.1.1
CHALLENGES
1.1.2
BUSINESS ENVIRONMENT
1.1.3
EXTENT OF CONTROL
1.1.1. Quote THREE challenges for BB from the scenario above.
(3)
1.1.2. Classify BB's challenges according to the THREE business environments.
(3)
.1.3. State the extent of control BB has over EACH business environment mentioned in
QUESTION 1.1.2.
(3)
MIESTO​