Grace is buying a new car and wants to negotiate with the dealership to bring the price down. Which of the following strategies will help Grace the MOST? a) Walk into the dealership, state her desired price for the car, walk out and wait for the salesperson to say “yes” or “no”.
b) Come to the dealership with a pre-qualified loan in hand from her bank so that she can negotiate the terms of a loan through the dealership.
c) Say the name of a pricing guide like “Edmunds” or “Kelly Blue Book” while speaking with the salesperson to show them that she’s done her research.
d) Shop at just one dealership so that she can talk to multiple salespeople there to see who will give her the best deal.

Jameson manages a well-known cell phone company. this company has been voted as having the best cell-phone service. consumers appreciate the fact that they can call from almost anywhere in the world and the service still gets through. jameson knows that the company's product far surpasses that of the competition. one thing has been bothering him, though. in order to put so many resources into ensuring the best service, jameson has cut back on employees at the firm's customer call center. recently, consumers have begun complaining about long wait times when they call in with a problem or concern. although its cell phone service is still considered one of the best, customer satisfaction with the firm's customer service has plummeted. jameson does not understand why consumers are getting so upset. he believes the exceptional cell phone service more than makes up for long waiting periods and other issues with its customer service. "after all," he says, "they can't have it all. if i invest more in customer service, that means less investment on ensuring the quality of our product offering."refer to scenario. jameson has asked you, a marketing consultant, to give him advice. he cannot understand how a cell-phone company with the best product offering in the cell-phone service industry could get such low satisfaction ratings simply because the customer service is not up to par. you suggest that jameson has a narrowly defined view of the company's product offering. you tell jameson that successful marketers should define their products as what they

Amap from a trade development commission or chamber of commerce can be more useful than google maps for identifying

Which one of the following statements is true? ddt does not prevent disease from passing from agricultural animals to humans. cost was a major factor in the united states government's decision to ban ddt. many african governments concluded that the potential long-term health effects of ddt were not as serious as the immediate problem of insect control. ddt cannot accumulate in the fat of animals. the ddt ban in the united states has made it very difficult to control agricultural insect pests.