Jamarcus was his collegiate chapter's delegate at a national conference of a professional business fraternity, Phi Chi Theta, in which he is a member. When the business meeting was conducted, parliamentary procedure was used, and Jamarcus was not familiar with this. Thus, he looked to the others to learn how he should behave in this situation. What type of influence does this reference group exhibit? procedural transient substantive informational legal

informational

Explanation:

Informational influence is defined as a new concept or information that occurs within a group and leads to change in group member attitudes, behaviour, and belief.

In the given scenario parliamentary procedure was used in a business meeting and Jamarcus was not familiar with this.

He looked to other group members to learn how he should behave in this situation.

In this case the group is providing information of proper way of behaving during the meeting.

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