7.1 What is management?

The entrepreneur who develops the idea for a new business is a .

What are the five Functions of Management? Define each one

7.1.2
How many levels of management are there?

set long term directions and plans.

Which level of management spends most of its time completing planning and controlling activities?

Which level of management spends most of its time devoted to organizing, staffing, and implementing?

are specialists with responsibilities for specific parts of a company’s operations.

Which level of management spends most of its time implementing the plans?

are the first level of management in a business.

Supervisors must the quality of the work of their employees and help to that occur in their area.

7.1.3

is the way a manager works with and involves employees.

is a style in which the manager is more directive and controlling.

is a style in which managers are more collaborative and involve employees in decision making.

7.2.1

What are some other resources that members of leadership have to manage?

is the ability to motivate individuals and groups to accomplish important goals.

List 7 characteristics of effective leaders:

What are the 6 ways you can prepare to be a leader?

7.2.2

is the way people get along with each other.

What are the 5 human relations skills that are needed by managers and leaders?

What is the difference between internal and external communication?

What is the difference between vertical and horizontal communication?

7.2.3

enables a person to affect the actions of others.

What are the 4 kinds of influences? Define each one

is the power resulting from the personal characteristics of a leader rather than the formal structure of an organization.

is power based on a leader’s position within the formal structure of an organization.

7.3

It is important for each business and those who work in the business to develop agreement on behaviors and decisions that are acceptable and unacceptable. True/False

are the principles of conduct governing an individual or a group.

ensure that appropriate standards of conduct are maintained by everyone who is a part of the business and with anyone affected by the business.

Ethical behavior is not just the responsibility of a company’s executives and managers. It is expected for all decisions and actions of every employee. Treu/False

What are the 4 standards of ethical behavior that the online book list?

7.3.2

Which of the following is the purpose of a mission statement?

Core values are the important that will guide decisions and actions in the company.

People see eye to eye on ethical practices, True or False