After a service failure recovery the customer is likely Group of answer choices to hold the responsible company in lower regard than before the service failure to hold the responsible company in higher regard than before the service failure to hold the responsible company in the same regard as before the service failure to stop doing business with the company

Which of the following is a characteristic that can be used to guide the design of service systems? a. services cannot be inventoried. b. services are all similar. c. quality work means quality service. d. services businesses are inherently entrepreneurial. e. even service businesses have internal services.

Nextdoor is an instant messaging application for smartphones. new smartphone users find it easier to connect with friends and relatives through this mobile app when compared to other similar instant messaging applications. hence, it has the largest user base in the industry. thus, nextdoor app's value has increased primarily due to itsa. learning curve effects. b. economies of scale. c. economies of scope. d. network effects.

Investors who put their own money into a startup are known as a. mannequins b. obligators c. angels d. borrowers