What is the meaning of Customer Relationship Management (CRM)? O CRM means assisting customers by answering their questions and helping resolve issues.
CRM is a hierarchy beginning with customer service representatives, followed by managers, if
necessary
CRM is a class that customer service professionals take to learn strategies for managing customers.
CRM means collecting information about the customer for the purpose of improving their future
experience.

CRM means collecting information about the customer for the purpose of improving their future experience.

Explanation:

CRM is an acronym for customer relationship management and it typically involves the process of combining strategies, techniques, practices and technology so as to effectively and efficiently manage their customer data in order to improve and enhance their satisfaction.

CRM means collecting information about the customer for the purpose of improving their future experience.