Using the Approaching the Customer & Approach in Retail Setting sections in the notes, write a short skit (sales scenarios) on a sales person approaching a customer with all the elements of an approach (First few minutes, set mood or atmosphere, relationship, alert, treat as individual, perceptive, positive atmosphere) AND using a proper type of approach (service, greeting, merchandise, or telephone). Include KEY words from the lesson notes.

Which of the following is true of the strategy of planned and unplanned change in global marketing? a) cultural congruence involves deliberately changing certain aspects of culture to meet marketing goals.b) all marketing efforts require planned or unplanned change in order to be accepted.c) planned change involves marketing products similar to the ones already on the market.d) the first step in bringing about planned change in a society is to remove obstacles for acceptance of a product.e) social planners gained the acceptance of protein-rich diets among the peoples of underdeveloped societies using the strategy of planned change.