At some point, everyone will have to deliver bad news. The bad feelings associated with this type of message can be alleviated if the receiver knows the reason for the bad news, feels the news is revealed sensitively, thinks the matter is treated seriously, and believes that the decision is fair. When applying these strategies, make sure to follow the writing process and determine whether to use a direct or an indirect pattern in your message. Determine what strategy should be used in the following situation. Your boss is extremely busy and likes to know the facts straightaway. Direct Indirect

Direct

Explanation:

In the situation of transmitting a message to a boss who is extremely busy and likes to know the facts immediately, the ideal is to use the direct communication approach.

It is necessary to analyze the profile of the recipient to choose the ideal approach, in this case, a busy boss who prefers to know the facts immediately, the direct approach will be more appropriate because it is a type of communication where the facts are revealed right at the beginning of the message. , and the understanding and understanding of the situation occurs right at the beginning of the communication.

In a straightforward approach, the facts are explained first and then there is an argument about why something happened. The indirect approach, on the other hand, is used when you want to communicate bad news that can impact individuals, and therefore communication first starts with argumentation and soft words to cushion the impact of the facts, which is explained at the end of the message.

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