As an office worker you are supposed to explain in your new assistant the following things. explain in your own words A}minutes
B} memorandum
C} agenda
D} telegrams
E} pictograms

c- a list of items to be discussed at a formal meeting.

a-  a period of time equal to sixty seconds or a sixtieth of an hour.

b-a written message in business or diplomacy

d-a message sent by telegraph and then delivered in written or printed form.

e-a pictorial symbol for a word or phrase. Pictographs were used as the earliest known form of writing, examples having been discovered in Egypt and Mesopotamia from before 3000 BC

Explanation:

answer; ///(d)///getting your passbook updated when you make a deposit;

the assumption the narrator makes in this excerpt is that the messages he heards were going to hurt the narrator's mom; the narrator just springs in to action. the narrator doesn't specify in this excerpt why he believes that the messages present a problem that requires protection.