Read and analyze the following paragraph for its primary and secondary purpose. We strive to make all of our customers feel satisfied with their video game purchases, so we invite you to exchange "Gods of Parnassus" for another video game from our large inventory. Although we are unable to offer refunds for opened games, we believe you will be able to choose a suitable replacement. As you may have read on the box label or in the game guide, "Gods of Parnassus" features flashing lights that may cause epileptic seizures in rare instances. You may want to check the warning labels on any future purchases to ensure a safe and enjoyable gaming experience. What is the primary purpose of this message?a) To file a complaintb) To refuse a refundc) To direct a customer to customer serviced) To apologize to a customer