CASE STUDY
You are the team leader of a work project at Gulfview Architectural and
Engin...
Business, 11.10.2020 07:01 carolynhstevens
CASE STUDY
You are the team leader of a work project at Gulfview Architectural and
Engineering Services. The team has been involved in this project for a year.
During the year, the team has met weekly, every Wednesday at 8:00 A. M. It is
now time to assess the team’s successes and areas needing improvement.
Your goal will be to recommend changes as needed before the team
begins its second year on this project. You have encountered the following
problems.
• One team member, Caroline Jensen, misses meetings regularly. In
fact, she has missed at least one meeting a month during the past
year. Occasionally, she missed two or three in a row. You have met
with Caroline to discuss the problem. She says she has had child
care issues that have forced her to use the company’s flextime
option, allowing her to come to work later than usual, at 9:00 A. M.
• Another team member, Tasha Stapleton, tends to talk a lot during
the meetings. She has good things to say, but she speaks her mind
very loudly and interrupts others as they are speaking. She also elaborates on her points in
great detail, even when the point has been made.
• A third team member, Sharon Mitchell, almost never provides her input during the
meetings. She will e-mail comments later or talk to people during breaks. Her comments
are valid and on topic, but not everyone gets to hear what she says.
• A fourth team member, Craig Mabrito, is very impatient during the meetings. This is
evident from his verbal and nonverbal communication. He grunts, slouches, drums on
the table, and gets up to walk around while others are speaking.
• A fifth employee, Julie Jones, is overly aggressive. She is confrontational, both verbally and
physically. Julie points her finger at people when she speaks, raises her voice to drown out
others as they speak, and uses sarcasm as a weapon. Julie also crowds people, standing
very close to them when speaking.
Assignment
How will you handle these challenges? Try this approach:
• Analyze the problem(s). To do so, brainstorm. What gaps might exist causing these
problems?
• Invent or envision solutions. How would you solve the problems? Consider Human
Performance Improvement issues, as discussed in this chapter.
• Plan your approach. To do so, establish verifiable measures of success (including time
frames and quantifiable actions).
Answers: 1
Business, 22.06.2019 14:50
Ann chovies, owner of the perfect pasta pizza parlor, uses 20 pounds of pepperoni each day in preparing pizzas. order costs for pepperoni are $10.00 per order, and carrying costs are 4 cents per pound per day. lead time for each order is three days, and the pepperoni itself costs $3.00 per pound. if she were to order 80 pounds of pepperoni at a time, what would be the average inventory level?
Answers: 3
Business, 22.06.2019 17:30
Jeanie had always been interested in how individuals and businesses effectively allocate their resources in order to accomplish personal and organizational goals. that’s why she majored in economics and took on an entry-level position at an accounting firm. she is very interested in further advancing her career by looking into a specialization that builds upon her academic background, and her interest in deepening her understanding of how companies adjust their operating results to incorporate the economic impacts of their practices on internal and external stakeholders. which specialization could jeanie follow to get the best of both worlds? jeanie should chose to get the best of both worlds.
Answers: 2
Business, 22.06.2019 19:30
Which of the following statements are false regarding activity-based costing? non-manufacturing costs are important to include when calculating the cost of each product. costs are allocated based on a pre-determined overhead rate. transitioning from traditional costing methods to activity-based costing can be complicated and costly. activity-based costing follows the same basic calculation methods as traditional costing approaches. none of the above
Answers: 2
Business, 22.06.2019 21:00
In a transportation minimization problem, the negative improvement index associated with a cell indicates that reallocating units to that cell would lower costs.truefalse
Answers: 1
Mathematics, 25.05.2021 04:20
Mathematics, 25.05.2021 04:20
Mathematics, 25.05.2021 04:20
Mathematics, 25.05.2021 04:20
Mathematics, 25.05.2021 04:20
Mathematics, 25.05.2021 04:20
History, 25.05.2021 04:20
Mathematics, 25.05.2021 04:20
Mathematics, 25.05.2021 04:20
Advanced Placement (AP), 25.05.2021 04:20