Baggins Incorporated identifies new product development and product improvement as the top corporate goals. An employee developed an innovation that will correct a shortcoming in one of the company's products. Although Baggins current Return on Investment (ROI) is 12%, the product innovation is expected to generate ROI of only 10%. As a result, awarding bonuses to employees based on ROI resulted in: a. goal conflict.
b. information overload.
c. goal congruence.
d. decreased value of information.

A) goal conflict

Explanation:

We were informed about Baggins Incorporated that identifies new product development and product improvement as the top corporate goals. And how an employee developed an innovation that will correct a shortcoming in one of the company's products.

In the case of , awarding bonuses to employees based on ROI as explained resulted in goal confict.

It should be noted that goal confict takes place when one goal lessen the effectiveness of other goal.

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