Suppose cell C2 contains the number of people showing up for an airline flight which can seat 100 people. Which of the following formulas would return the number of people who are "overbooked" and cannot get on the flight? a. IF(C2>100,C2-100,0)
b. IF(C2>100,C2,0)
c. IF(C2<100,0,C2-100)
d. IF(C2<=100,0,C2-100)

Gwen, a manager at exude apparels inc., received a message from a customer requesting a replacement for a purchased pair of shoes. exude apparels has a clearly stated no-return policy. gwen responded to the customer denying the request in a tactful and clear manner. despite this, the customer submitted a second request. in this scenario, which of the following is an appropriate response to the second request?