systems can help keep logistics costs down, improve the satisfaction of customers, and help a firm become more competitive so as to grow its revenues. a. Quality management
b. Relationship management
c. Integrated logictics management
d. Logistics

c. Integrated logistics management

systems can help keep logistics costs down, improve the satisfaction of customers, and help a firm become more competitive so as to grow its revenues.

Explanation:

How?  Integrated logistics management systems interconnect and integrate all the activities and systems that affect the flow of materials, information, and goods from the point of origin to the point of arrival at the customers' end.   An integrated logistics management system ensures that the six areas of logistics are handled seamlessly.  These areas are Warehousing, Warehouse Management System, Transportation Management System, Real-Time Location System, Inventory Management System, and Reverse Logistics.  With the integration of these systems and activities, the costs of logistics are drastically reduced, customers - who are at the center of these - become more satisfied, and the firm competitively grows its revenues and bottomline.

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