One of your employees mentions to you that there is an active grapevine in your organization. Which of the following assumptions can you accurately make about how to manage the grapevine in this situation? can be 2 or more answers. a. there are likely to be very few people who have access to the grapevine, and those people are usually chronically unhappy. Avoid interacting with them if possible.
b. employees are likely to have heard something from the grapevine before they talk with you about an issue.
c. develop a relationship with the person at the center of the grapevine so you can quickly spread and receive information throughout the organization
d. paying attention to what is said on the grapevine will give you a good serve of what employees are really thinking and feeling about the company.

Nellie lumpkin, who suffered from dementia, was admitted to the picayune convalescent center, a nursing home. because of her mental condition, her daughter, beverly mcdaniel, signed the admissions agreement. it included a clause requiring the par- ties to submit any dispute to arbitration. after lumpkin left the center two years later, she filed a suit against picayune to recover damages for mistreatment and malpractice. [covenant health & rehabilitation of picayune, lp v. lumpkin, 23 so.2d 1092 (miss. app. 2009)] (see page 91.) 1. is it ethical for this dispute—involving negligent medical care, not a breach of a commercial contract—to be forced into arbitration? why or why not? discuss whether medical facilities should be able to impose arbitration when there is generally no bargaining over such terms.