Lennox just moved from a position where he dealt with the consumer market to working as a salesperson in the B2B market. As he considers his new responsibilities, it's likely that he will

learn that industrial buyers generally require more personal service than buyers in the consumer market.

Explanation:

The consumer market is also called business to customer (B2C). Customers in this market usually require less personal service because their transactions are less complex and low value compared to industrial customers.

The aim of businesses is to gain many small customers in order to make large profit.

However in the business to business (B2B) market, customers are few but have large transaction volume.

They need more attention because loss of a customer will result in large loss to the business.

the answer is: c.that person might be arrested and deported

filling w-4 form incorrectly usually would rise suspicions from government's auditors. when they notice such mistakes, they would send their teams to investigate the situation further.

if those investigation teams believe that the incorrectness is done on purpose (with malicious intent), that person can be arrested or deported