Business, 23.07.2020 04:01 bobbiemaye6793

An air-conditioning repair department manager has compiled data on the primary reason for 41 service calls for the previous week, as shown in the table. Job Number Problem/ Customer Type Job Number Problem/ Customer Type Job Number Problem/ Customer Type
301 O/C 315 F/C 329 O/C
302 O/C 316 F/R 330 O/R
303 O/C 317 O/C 331 W/C
304 O/C 318 W/C 332 N/R
305 N/C 319 F/C 333 O/R
306 F/R 320 F/R 334 N/C
307 W/R 321 W/R 335 F/C
308 W/R 322 N/R 336 W/R
309 W/C 323 F/R 337 F/C
310 W/R 324 F/C 338 N/R
311 O/C 325 N/R 339 O/C
312 F/C 326 F/R 340 N/R
313 W/C 327 N/R 341 O/C
314 N/R 328 F/R
Key:
Problem type: Customer type:
N = Noisy C = Commercial customer
F = Equipment failure R = Residential customer
W = Runs warm
O = Odor
a. Using the data, prepare a check sheet for the problem types for each customer type.
(1) Residential customer type
Residential
Noisy
Failed
Warm
Odor
Totals
(2) Commercial customer type
Commercial
Warm
Noisy
Odor
Failed
Totals

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