Ray presents information about the office supplies his company sells to a business owner. The business owner seems interested, however, when Ray
ask her to commit to a purchase, she is hesitant and says her budget was
recently cut. Which of the following would be an effective way to handle the
customer's objections?
A. Provide a solution to this objection, such as offering a discount for
a year-long contract on office supplies.
B. Agree to check back with the business owner in six months to see
if her financial situation has changed.
C. Push the business owner to accept your offer, and don't back
down until you have a commitment.
D. Accept the that the business owner can't afford your office
supplies and move on to the next sale.
SUBMIT