Which of the following is true? Group of answer choices There is a trickle-down effect on how supervisors treat their employees and how these employees treat customers. Training front-line employees how to deal respectfully with their customers results in more effective customer relations than training supervisors how to deal respectfully with their direct reports. Training supervisors how to deal respectfully with their direct reports has no affect on how the direct reports treat customers. None of these

whole quiz

1. the sum of all activities involved in getting high-quality products into the marketplace

2.operations

3. the principle of looking at the supply chain as a whole in order to improve the overall flow through the system.

4. produced; performed

5. activities producing tangible products, such as radios, newspapers, buses, and textbooks.

6. activities producing intangible and tangible products, such as entertainment, transportation, and education.

7.   customer focus

8. analyzing a competitor's products to identify desirable improvements

9. the systematic direction and control of the processes that transform resources into finished projects that create value for and provide benefits to consumers.

10. operation management.

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b is the correct answer

answer production department;

answerdata mart;