Suppose that you own a small bookstore located in a mall. Business seems to be declining, and you suspect that many of your former customers are now shopping at online bookstores. What can you do about declining sales? You realize that this situation falls into the category of a(n) problem, and you might not be able to solve it by using the data supplied by your MIS.

a manufacturer of printed circuit boards uses exponential smoothing with trend to forecast monthly demand of its product. at the end of december, the company wishes to forecast sales for january. the estimate of trend through november has been 200 additional boards sold per month. average sales have been around 1000 units per month. the demand for december was 1100 units. the company uses α = 0.20 and β = 0.10. make a forecast including trend for the month of january.

answer; planning;