The top management of ceva corp., a call center, intends to improve ceva's customer service rating. employees at ceva think they are serving customers well enough, and the company is a dominant player in the market. in order to create a sense of urgency among employees, the top management of ceva should: stop trying to convince employees that they should change their behavior and use other strategies to gain market share. introduce punishments for employees who do not become more customer-friendly. introduce a reward–punishment scheme to promote the change in the organization. inform employees about their competitors and current position in the market. keep pushing employees to change even though they don't see the need to change and attempt to replace the existing change agent. ©2018 mcgraw-hill education. all rights reserved.

An important application of regression analysis in accounting is in the estimation of cost. by collecting data on volume and cost and using the least squares method to develop an estimated regression equation relating volume and cost, an accountant can estimate the cost associated with a particular manufacturing volume. consider the following sample of production volumes and total cost data for a manufacturing operation. production volume (units) total cost ($) 400 4000 450 5000 550 5400 600 5900 700 6400 750 7000 compute b 1 and b 0 (to 2 decimals if necessary). b 1 b 0 complete the estimated regression equation (to 2 decimals if necessary). = + x what is the variable cost per unit produced (to 1 decimal)? $ compute the coefficient of determination (to 4 decimals). note: report r 2 between 0 and 1. r 2 = what percentage of the variation in total cost can be explained by the production volume (to 2 decimals)? % the company's production schedule shows 500 units must be produced next month. what is the estimated total cost for this operation (to 2 decimals)? $