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Business, 16.04.2020 03:41 ashley110608

Susan is a sales representative for an industrial chemical company. Over the next few months, Susan plans to have chemists from her company's research and development (R&D) department meet her customer's technicians to discuss the customization of certain products supplied by her company. Susan is most likely adopting this strategy because she wants:

a to shift the focus of her customers toward making new purchases.
b to adopt traditional selling methods.
c. the employees from the RAD department to handle post-sale complaints in the future.
d. to focus on short-term business deals with her customers.
e to expand the collaborative involvement between her company and her customers.

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