Business, 16.04.2020 01:41 asimms8504
A customer has sent you a claim to replace his stereo system that was damaged by an electrical surge. Due to the nature of his extended warranty and the circumstances surrounding the damage, you must deny his claim. You can, however, offer him a rebate on his next purchase.
What can you include in your denial to rebuild the customerâs confidence in your products?
a. Exact quotes from the warranty
b. Resale or promotional information about your upgraded stereo systems
c. Professional references for your employees
3. What are your goals when sending a message that refuses credit? Check all that apply.
a. Avoiding language that causes hard feelings
b. Retaining the customer on a cash basis
c. Avoiding disclosures that could cause a lawsuit
d. Preparing for possible future credit without raising false expectations
Answers: 2
Business, 22.06.2019 12:50
Kyle and alyssa paid $1,000 and $4,000 in qualifying expenses for their two daughters jane and jill, respectively, to attend the university of california. jane is a sophomore and jill is a freshman. kyle and alyssa's agi is $135,000 and they file a joint return. what is their allowable american opportunity tax credit after the credit phase-out based on agi is taken into account?
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Business, 22.06.2019 21:40
Engberg company installs lawn sod in home yards. the companyâs most recent monthly contribution format income statement follows: amount percent of sales sales $ 80,000 100% variable expenses 32,000 40% contribution margin 48,000 60% fixed expenses 38,000 net operating income $ 10,000 required: 1. compute the companyâs degree of operating leverage. (round your answer to 1 decimal place.) 2. using the degree of operating leverage, estimate the impact on net operating income of a 5% increase in sales. (do not round intermediate calculations.) 3. construct a new contribution format income statement for the company assuming a 5% increase in sales.
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Business, 23.06.2019 00:00
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A customer has sent you a claim to replace his stereo system that was damaged by an electrical surge...
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