Cutco promotes and prices its knife products to convey its premium quality and backs them with exceptional customer service to make its products stand out in a crowded market. Which of the following terms is used to describe the process of creating and designing products so customers perceive them as different from competing products?
a. Quality differentiation
b. Line extension
c. Product differentiation
d. Product modification
e. Product design
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Cutco promotes and prices its knife products to convey its premium quality and backs them with excep...
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