Joe, a Volvo salesman, makes it a habit to send his recent car-buying clients the latest government crash-safety rankings a couple of weeks after they buy a new car from him. Joe is probably helping his clients deal with any they might be experiencing.

OPTIONS:

a. feelings of regret b. cognitive dissonance c. external attribution d. dissatisfaction

b. cognitive dissonance

Explanation:

Cognitive dissonance refers to the feeling of discomfort that is caused when there are opposing or conflicting views or beliefs in an individual's mind. When an individual gets a new information that doesn't seem to align or be in congruence with what the individual already believes, the individual becomes uncomfortable as they strive to seek consonance in their thoughts.

Cognitive dissonance also plays out as a post purchase behavior in most customers especially after they have newly made a purchase. When an individual gets a contradictory information regarding the product they have purchased, they tend to feel uncomfortable as they might feel they might have made a purchase that doesn't align with what they believe initially about such purchase.

Cognitive dissonance is what Joe probably seeks to help clients deal with by sending them latest government crash-safety rankings a couple of weeks after they buy a new car from him. This would help in eliminating opposing views that customers might be exposed to regarding the car they purchase, and hence, establish consonance in the mind of the customers.

simpleton is the answer, this is simpleton work

answer: a. the kind of population living in your neighbourhood.

the census explorer data tool by the us census bureau allows the user to zoom in on any neighbourhood within the united states and find the kind of people residing in that by race and age.  

the tool needs to needs to be used twice – once in order to find what type of people reside in a neighbourhood, and then to see the age groups of the people in the same neighbourhood.