Business processing company, trains all of its employees in handling customer calls. After the completion of the training, the company monitors the phone calls of the employees to determine the effect of the training. This evaluation best exemplifies a measure of training evaluation.

After the embarrassing sign incident at the restaurant you own, you decide to offer employees a six-week fundamental writing skills workshop. a local business communication instructor, who has experience teaching writing skills at treleaven community college, will facilitate the sessions. to encourage employees to attend these optional sessions, write an email that explains why you’re offering the workshop and why employees should participate.