Business, 30.03.2020 23:59 josephv80

Which of the following is a key performance indicator of the customer perspective in a balanced scorecard? A. employee satisfaction B. defect rate C. number of repeat customers D. gross margin growth

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Answer from: srutkowske1489

A key performance indicator of the customer perspective in a balanced scorecard is option C. number of repeat customers

Explanation:

A Key Performance Indicator (KPI) is a measurable value used to demonstrate how effectively a company is achieving key business objectives.

Organizations use KPIs to analyze their success rate.

The customer perspective within the balanced score card enables organizations to target the market segments to prioritize. Once they have done that, they focus developing strategies that maximizes customers’ utility and bring sin good profit to the organization.

Before now, Balanced Scorecard tilted towards product performance and technology innovation to be the backbones of business success. However, customer behavioral trends have gradually emphasized the necessity for understanding what customers need.

Therefore the number of repeat customers is a KPI of the customer perspective in a balanced score card.

Answer from: Quest

There is no graph so we cannot answer

Answer from: Quest

Via: "if you are found to be supplying or dealing drugs, the punishment is likely to be tough. supplying drugs doesn’t just apply to dealers. if police suspect that you intend to share drugs with your friends, this is still considered to be supplying.

being suspected of supplying drugs means you are much more likely to be charged. the amount of drugs found on you, and whether you have a criminal record, will be taken into account when a punishment is being decided.

decisions to prosecute are taken by the public prosecution service. the maximum sentences for intent to supply drugs are:

- up to life in prison or an unlimited fine (or both) for a class a drug- up to 14 years in prison or an unlimited fine (or both) for a class b or class c drug."sorry if this was a school question, you didnt supply options so i assumed it was a personal question, which if it is, reconsider selling or having possesion of any drugs at all. i wish you the best!

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Which of the following is a key performance indicator of the customer perspective in a balanced scor...

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