Ty has been working for Lyft for three months. He expected that his job would be to respond to requests on the app for a ride, pick up fares, and drop them off at their desired locations, but in his first few days on the job he realized that the job entails much more. He must keep his car clean and neat, and some days he will be assigned solely to go to people's houses to pick them up and bring them to the local airport, then wait at the airport to pick up arrivals and take them home, reducing their wait time. Within a few months, he has learned that Lyft drivers often express frustration with the people they call "civilians"—that is, non–Lyft drivers, whose driving skills they complain about incessantly. In his first few months on the job, describes what Ty is undergoing.

Organizational Socialization

Explanation:

Ty is experiencing organizational socialization because he is in a new changing role in an organization and in the process of adjusting himself as an individual to assume an organizational role that meets the need of both organization and his own. In that process, he is discovering many aspects of his job that he didn’t know and it is, little by little, assimilating those factors in.    

answer; niosh, the national institute for occupational safety and health;

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