1. Plan the testing required for the system. You should consider unit, integration, and system testing in your test plan and determine who should participate in the testing. 2. You have asked Gray Lewis to contribute to the user manual for the new system. He suggested that you include a section of frequently asked questions (FAQs), which you also could include in the online documentation. Prepare 10 FAQs and answers for use in the printed user manual and context-sensitive Help screens. 3. Suggest a changeover method for the new billing system and provide specific reasons to support your choice. If you recommend phased operation, specify the order in which you would implement the modules. If your recommendation is for pilot operation, specify the department or area you would select as the pilot site and justify your choice. 4. Should the associates perform a post-implementation evaluation? If an assessment is done, who should perform it? What options are available and which would you recommend?

Solution and Explanation:

1. Testing requirements for the system is as follows:

2. FAQ

a Difference between new and current syste? - It provides different services.

b. What kind of services are being offered? - Body weight management and health diet instructions.

c. who will train the trainee? - Trainers with an experience of 4-5 years.

d. What will be the fitness timings? -4 am to 7 pm

e. What new techniques are used? - Yoga and abs exercise.

f. what will be cost? - different packages will be available.

g. Any emergency medical help will be provided? - Physicians will be there.

h. What will be the cost of such ? - It depends upon the package.

i. Any providance of food? - balanced food diet.

j. what eqipments will be used in the new system? - Lifiting machine, tread miller.

3. Some fitness center implements the billing system which is very difficult for the operation of a business. The old system continues to run the entire business including the pilot sites. pilot operations changover method implements the complete new system at the selected location of the company.

4. the people who were not involved in the developing the system should conduct the post implementation evaluation.

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