Sears at one time lost sight of its mission and jumped into markets such as real estate and financial services that did not fit its strengths or core operations. This most likely occurred because Sears lacked a mission statement with the appropriate:

Stability

Explanation:

Every business is expected to have a mission, this mission guides the business to where it should be going, it's seen as the vehicle leading to the final destination for the journey, when these missionary not followed it is likely the business may go out of direction and likely fail in many cases. Stability i.e adhering to the mission is vital to the success of business and fulfilling the mission for the business. Sears lost the mission of the business as he was unable to stick to the mission of the business and jumped to another business mission rather than his previous, he lacked stability in his mission.

d. all of the above are true.

answer; the cpi;