The human resource manager at Creative Minds Inc. has just calculated that the employee absenteeism rate for 2017 is 18 percent higher than it was in 2016, and the turnover rate increased 20 percent over the same time period. Which of the following is NOT an option she should consider for improving the situation?a. Wait until 2018 and see what the turnover rate is at the end of that year.
b. Deal with employees’ possible work overloads.
c. Identify causes of job dissatisfaction.
d. Address and adjust job design.
e. Identify possible employee role conflicts.

a. Wait until 2018 and see what the turnover rate is at the end of that year

Explanation:

Absenteeism is an employee’s intentional or habitual absence from work. Employee turnover is the number or percentage of employees who leave the workplace during a specific period of time.

(b) By dealing with possible employee work overloads, the human resource manager can help reduce the stress, pressure and burden felt by employees in the workplace.

(c) By identifying causes of job dissatisfaction, the manager can understand how to make work interesting and have more satisfied and motivated employees. The same consequences can be achieved by adjusting job design (d).

(e) By identifying possible employee role conflicts, negative tension and problems can be solved. There would also be the possibility for new friendships and social cliques to be formed.

All of these measures would lead to solutions that would reduce absenteeism and turnover.

On the other hand, waiting until the end of 2018 can damage the organization severely. There would not only be an increase in absenteeism and labour turnover but a heavy decline in labour productivity and increase in errors and mistakes. This would impact sales and profitability of the entire company. It is important that the HR manager take measures to solve the problem as soon as possible.

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