Ray, the CEO of McNealy Metals, often brags that his company offers the highest salaries in the industry, has excellent working conditions, and has clear and consistent company policies. At the same time, though, he admits his workforce is not highly motivated. Herzberg's research suggests that McNealy Metals is having difficulty motivating its employees because it focuses on .

Hygiene factors

Explanation:

Hygiene factors are those that do not give positive satisfaction or result in higher motivation. However when they are absent it results in dissatisfaction. Examples are status, job security, fringe benefits, salary, work conditions and vacations.

McNealy Metals offers the highest salaries in the industry, has excellent working conditions, and has clear and consistent company policies. These are hygiene factors. That is why the staff are not highly motivated.

On the other hand motivational factors include achievement, autonomy, personal growth, recognition, and responsibility.

b, fewer problems later! good luck