Sarah Covington, a sales manager at Synergy Corporation Bank, often keeps low expectations of her team. She feels that they are underqualified for their job and do not have substantial experience to sell a large number of accounts. Covington's team does not feel motivated enough and invariably underperforms and misses targets on a regular basis. Which of the following concepts best explains Covington's team's poor performance?

Self-fulfilling prophecy

Explanation:

Self-fulfilling prophecy is the term which is defined as the phenomenon of socio- psychological of expecting something or predicting and this prediction comes true as one believes it will and the consequences behaviors align for fulfilling those beliefs.

In short, it states that the people belief could influence their actions.

So, in this case, the concept which state the team poor performance is the self- fulfilling prophecy.

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