Glenda runs a flower delivery service with six people. Quite recently, the business has started suffering and there has been an increase in the number of customer complaints. Glenda wants to find out the reasons and possible solutions. What technique can she use to seek support from her employees regarding the issue?

A. Glenda can talk to each employee in private.

B. Employees can brainstorm to find causes and possible solutions.

C. Employees can step up and include additional hours of work each day.

D. Glenda can reach out to a consultant and seek professional help.

An attorney came to work on a saturday. when he signed in, he was advised by the morning security guard employed by the building management that he must be out of the building by 5 p.m., when it closes. however, he stayed past 5 p.m. to complete a brief that had to be filed on monday morning. at 5: 15 p.m., the afternoon security guard set the locks on all the doors of the building and left. because she was in a hurry, she did not check the sign-in sheet to make sure that everyone had signed out, contrary to mandatory procedures. when the attorney tried to exit 15 minutes later, he discovered that the doors were all locked and could not be opened from the inside. he used his cell phone to call for , and a supervisor from the building arrived and let him out shortly thereafter. if the attorney sues the building management for false imprisonment, is he likely to win?