Which one of the following is a positive statement? A. The Fed has cut the key interest rate several times this year. B. A tax cut should be better for stimulating the economy than a cut in the interest rate. C. All these interest rate cuts should have helped the economy. D. The Fed should not have cut the interest rate so frequently.

Snuggables sells microwaveable heat packs online. their sales software collects customer/sales information and shares it with the customer service and sales departments. none of the customer complaints or suggestions reach the product development person, however. which step of the three-step processes for success is snuggables failing to use fully?