Business, 11.03.2020 18:17 chriscendypierre56

Jill is a manager at a call center that recently received some bad reviews of its performance. Recently, her supervisor discussed her need to increase morale among her subordinates because he believed that this would result in better customer service, which in turn would increase repeat business and decrease customer complaints. Jill has decided that following expectancy theory would be the best way to motivate her subordinates. If Jill wanted to increase P-to-O expectancies, what should she do?

A. Measure job performance accurately
B. Individualize rewards.
C. Assign simpler or fewer tasks until employees can master them.
D. Provide sufficient time and resources.
E. Minimize the presence of countervailing rewards.

Answers: 1

Show answers

Another question on Business

Business, 21.06.2019 20:20

The management at a pesticide manufacturing company has observed a decline in quality measures. the managers ask robin, the firm's hr manager, to investigate whether training might solve the problem. robin conducts needs assessment and recommends a training plan. which of the following conditions would most likely have been an observation during robin's person analysis?

Answers: 2

Answer

Business, 21.06.2019 21:00

Sheldon has the following year-end account balances: accounts receivable, $5,000; supplies, $12,000; equipment, $18,000; accounts payable, $17,000; stockholders’ equity, $43,000. the cash account balance was not available at year-end. given the account balances listed, the balance in the cash account should be?

Answers: 2

Answer

Business, 22.06.2019 11:00

You are attending college in the fall and you need to purchase a computer. you must finance the purchase because your parents will not purchase it for you, and you do not have the cash on hand to purchase it. in blank #1 determine which type of credit would you use to finance your purchase (installment, non-installment, or revolving credit). (2 points) in blank #2 defend your credit choice by explaining why your financing option is the best option for you. (2 points) in blank #3 explain why you selected that credit option over the other two options available. (2 points)

Answers: 3

Answer

Business, 22.06.2019 15:10

Popeye produces 20 cans of spinach in 8 hours. wimpy produces 15 hamburgers in 10 hours. if each hamburger trades for 1.5 cans of spinach, then: a.wimpy’s production and productivity are greater than popeye’s. b.popeye’s production is greater than wimpy’s, but his productivity is less. c.wimpy’s production is greater than popeye’s, but his productivity is less. d.popeye’s production and productivity are greater than wimpy’s.

Answers: 3

Answer

You know the right answer?

Jill is a manager at a call center that recently received some bad reviews of its performance. Recen...

Questions