What is the term used to indicate that reports and letters can be tailored and changed to meet the requirements of the request or the needs of the recipient within an ROI system?

Customisation.

Explanation:

Return on investment of IT systems is a measure of effectiveness of investments in IT. It is used to evaluate performance and returns at any stage.

Reports are generated to evaluate the returns and these reports can be tailored to the needs of the user requesting them.

This is referred to as customisation. It is the process by which reports are aligned to meet the needs of the user. Reports are modified to suit a certain task.

whole quiz

1. the sum of all activities involved in getting high-quality products into the marketplace

2.operations

3. the principle of looking at the supply chain as a whole in order to improve the overall flow through the system.

4. produced; performed

5. activities producing tangible products, such as radios, newspapers, buses, and textbooks.

6. activities producing intangible and tangible products, such as entertainment, transportation, and education.

7.   customer focus

8. analyzing a competitor's products to identify desirable improvements

9. the systematic direction and control of the processes that transform resources into finished projects that create value for and provide benefits to consumers.

10. operation management.

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