Business, 07.03.2020 02:50 andrecoral105

When Tamara is alone with Michael, she tells him, "I care about your success as a sales associate and believe that the way you interact with clients is hurting your results." Tamara's criticism could be more constructive if she remembered to:
a) use "l-statements"
b) communicate her regret.
c) request a specific change in his behavior in the future.
d) address his competency in and commitment to sales.

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When Tamara is alone with Michael, she tells him, "I care about your success as a sales associate an...

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