Vacation Inns, a chain of hotels operating in the southeastern region of the U. S., uses a toll-free telephone number to take reservations for all of its hotels. An average of 18 calls are received per hour. The probability distribution that describes the arrivals is unknown. Over a period of time it is determined that the average caller spends 10 minutes on hold waiting for service. Find the average number of callers in the queue by using Little's Law.

Suppose someone wants to sell a piece of land for cash. the selling of a piece of land represents turning

Excel allows you to take a lot of data and organize it in one document. what are some of the features you can use to clarify, emphasize, and differentiate your data?

Robert black, regional manager for ford in texas and oklahoma, faced a dilemma. the ford f-150 pickup truck was the best-selling pickup ever, yet ford's headquarters in detroit had decided to introduce a completely redesigned f-150. how could mr. black sell both trucks at the same time? he still had "old" f-150s in stock. in his advertising, mr. black referred to the new f-150s as follows: "not a better f-150. just the only truck good enough to be the next f-150." this statement represents ford's of the new f-150.