Business, 29.02.2020 05:22 ashleymartinez147

A call center has a total of 12 telephone lines coming into its customer service department, which is staffed by 5 customer service representatives. On average, 2 potential customers call every minute. Each customer service representative requires, on average, 2 minutes to serve a caller. After great deliberation, management has decided to add another line, increasing the total to 13. As a result, the call center can expect the following:The proportion of potential customers getting a busy signal willincreasedecreasebe unchangedAverage flow time experienced by customers willincreasedecreasebe unchangedAverage utilization of customer service representatives willincreasedecreasebe unchanged

Answers: 2

Show answers

Another question on Business

Business, 22.06.2019 12:30

Amap from a trade development commission or chamber of commerce can be more useful than google maps for identifying

Answers: 1

Answer

Business, 22.06.2019 15:30

Calculate the required rate of return for climax inc., assuming that (1) investors expect a 4.0% rate of inflation in the future, (2) the real risk-free rate is 3.0%, (3) the market risk premium is 5.0%, (4) the firm has a beta of 2.30, and (5) its realized rate of return has averaged 15.0% over the last 5 years. do not round your intermediate calculations.

Answers: 3

Answer

Business, 22.06.2019 15:30

For a firm that uses the weighted average method of process costing, which of the following must be true? (a) physical units can be greater than or less than equivalent units. (b) physical units must be equal to equivalent units. (c) equivalent units must be greater than or equal to physical units. (d) physical units must be greater than or equal to equivalent units.

Answers: 1

Answer

Business, 22.06.2019 17:50

What additional information about the numbers used to compute this ratio might be useful in you assess liquidity? (select all that apply) (a) the maturity schedule of current liabilities (b) the average stock price for the industry (c) the average current ratio for the industry (d) the amount of current assets that is concentrated in relatively illiquid inventories

Answers: 3

Answer

You know the right answer?

A call center has a total of 12 telephone lines coming into its customer service department, which i...

Questions

Engineering, 03.03.2020 02:06

A sewage lagoon that has a surface area of 100,000 m2 (10 ha) and a depth of 1 m is receiving 8,640 m3/d of sewage containing 100 mg/L of biodegradabl...

Business, 03.03.2020 02:06

5. Tim is a plumber who joined a barter club. This year Tim exchanges plumbing services for a new roof. The roof is properly valued at $2,500, but Tim...