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Business, 28.02.2020 23:54 villarrealc1987

Assume that it is a busy evening and your whole section is seated at once: 4 tables - a couple dinning, a family of 4 dining, a party of 3 business guests and a retired couple. Before you approach the tables, you quickly look around and realize that all other servers, server assistants, and managers are occupied.

Think about how you expect your service staff to relate with a detailed scenario. If they were writing a service standard for this, what would it be? Be very detailed and tie concepts from the text in your answer. Think about how this will effect the kitchen, guest satisfaction and your ability to properly service all the guests in your station.

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