You love your new manager, who is always expressing enthusiasm and appreciation for the work of his subordinates. means that everyone in your department feels better because of this manager.

Emotional contagion

Explanation:

Emotional contagion occurs when the emotions of one person triggers those same emotions in other people, this can be done implicitly or explicitly.

Emotional contagion can also be defined as a process by which a person or group affects another person or group's emotion by concious induction of emotions or through their behaviour. It helps in team synchronisation emotionally.

As the manager is always expressing enthusiasm and appreciation for the work of his subordinates, through emotional contagion it will be replicated in the office staff.

answer: i'd say the answer is d because the information system is the human already doing the activity.