Joshua is a marketing manager of a local retail home improvement store. He studies his customer profiles, market research data, complaints, and other information, attempting to better understand what his customers want. Joshua most likely operates in the era of marketing.

Customer Perceptions of value

Explanation:

The customer perception of value is also acknowledged as the value in marketing, it is described as the difference among the prospective of the customer evaluation or computation of the costs as well as the benefits of one product or service in comparison with others.

So, in this case, he studies the profile of customer, complaints and market research data in order to understand the customers want. Therefore, he is most likely to operate in the customer perception of value era of the marketing.

the answer is "b.the increased supply will create a surplus. "

the essential thought behind price controls is straightforward - utilize the power of law to modify the equilibrium of a market. for instance, the legislature may choose that the steel business needs to survive, and in this way pass a law to set a value floor on steel. this implies all steel sold must offer at or over the floor value, which must be set over the equilibrium cost for it to have any impact. the switch could likewise happen - the administration can choose that steel is excessively costly and set a value roof underneath its equilibrium value, with the goal that all steel must be sold at or beneath that ceiling.